804.364.3907 [email protected]

Explore The Knight.

“The true sign of intelligence is not knowledge but imagination.”
– Albert Einstein

Experienced digital craftsman, leader and strategist with a passion for using technology to redefine the world through groundbreaking user experiences. For over 15 years, Iโ€™ve been using my expertise in digital strategy, design and development to provide digital products and services to a variety of industries including non-profit organizations, venture-backed Silicon Valley start-ups, state and local governments, as well as small and large-scale businesses. My portfolio includes a multitude of projects of varying size, scale, and complexity, including full-scale content management systems, high performance applications, social networks, eCommerce systems, and more..
Experience
Director of User Experience
University of RichmondSeptember 2022 - Present

As the Director of User Experience, I define, build, and manage the digital experiences of the University of Richmondโ€™s websites, mobile platforms, applications, and integrated online communications.

Director of Digital Strategy
University of VirginiaJuly 2019 - August 2022

As the Director of Digital Strategy at one of the nationโ€™s top three public universities, I am responsible for leading an in-house digital team and working alongside marketing, content, and creative teams to steward the Universityโ€™s digital footprint and main platforms. My duties include: owning platform maintenance and strategy; advising and collaborating on best-practice and data-driven approaches to optimize content consumption and storytelling across key University digital properties; developing and contributing to UX approaches; developing and executing SEO and SEM strategies; as well as, developing and mentoring an in-house team of front- and back-end developers.

Director of Technology
Virginia Commonwealth UniversityOctober 2015 - June 2019

As the Director of Technology at VCU, I developed and drove web and digital strategies to support the universityโ€™s marketing and communication goals, institutional priorities, recruitment, community engagement, and global reputation. I provided day-to-day leadership and development of an interdisciplinary digital team responsible for executing content strategy, UX, design, and development for VCUโ€™s web properties and digital communications. Utilizing data and analytics, I measured impact, created metrics reports, and refined strategies to ensure a dynamic and effective digital experience for VCU. As the technical lead for the VCU.edu redesign launched in fall 2017, I improved the site's infrastructure, content, user experience, and success metrics/KPIs.

Co-founder / Vice President / CTO
EDGE Mobile AnalyticsJune 2016 - Present

Media Monitoring Revolutionized, EDGE Mobile Analytics eliminates inbox overload and the need to monitor multiple social media platforms, blogs, forums and websites to help you stay on top of current events.

Associate Director of Technology
Virginia Commonwealth UniversityMarch 2013 - October 2015

As the Associate Director of Technology at VCU, I oversaw the strategic development, maintenance, and innovation of VCU.edu web properties and digital architecture, ensuring alignment with the universityโ€™s strategic goals. My efforts increased brand awareness, enhanced user experience, elevated VCUโ€™s online profile, and supported strategic enrollment and marketing initiatives. I managed and led an interdisciplinary technology team comprising UX, analytics, content, development (front and back-end), and IT experts. I led mission-critical web-based marketing and technology initiatives, supported digital marketing efforts such as SEO and SEM, and served as the technical lead for the VCU.edu redesign launched in summer 2013, which improved the site's infrastructure, content, user experience, and success metrics/KPIs.

Assistant Director of Technology
Virginia Commonwealth UniversityJune 2012 - March 2013

As the Assistant Director of Technology at VCU, I managed and directed a multidisciplinary technology team, including UX designers, analysts, front and back-end developers, web production assistants, web maintenance coordinators, and IT experts. I provided strategic direction in technology and IT development to ensure a scalable and sustainable IT infrastructure. I developed a process for the ongoing collection, reporting, and analysis of web statistics to facilitate team review and continual improvement. My role also involved overseeing the strategic development, maintenance, and innovation of VCU.edu web properties and digital architecture, and guiding websites and applications from conception to implementation.

Technology Manager
Virginia Commonwealth UniversityMarch 2011 - June 2012

As the Technical Lead for web, mobile, and IT initiatives at VCU, I spearheaded the strategy, development, deployment, and innovation of the divisionโ€™s platforms. My responsibilities included directing the enhancement of software applications and websites, growing the technology team from 4 to 11 members to support the universityโ€™s increasing demand for centralized web support, and collaborating with internal and external clients, third-party vendors, and university partners. I also managed a diverse team comprising front and back-end developers, web production assistants, web maintenance coordinators, and IT experts, ensuring effective execution of our technical goals.

Web Application Development Lead
AgCareers.comMarch 2009 - March 2011

As the resident development lead and technology expert, I was responsible for building on the technology that powers the leading online site and human resource service provider for the agriculture, food, natural resources, and biotechnology industry. Some of my duties included: collaborating with business and product owner leads to create innovative new features to better serve millions of job seekers, working independently and in a team environment to design, implement, and test highly available and highly performing features to a heavily trafficked web site, building and developing internal applications, as well as identifying opportunities to make processes and workflows more efficient.

Application Architect/Programmer Lead
Virginia Department of Juvenile JusticeSeptember 2008 - March 2011

As Application Architect/Programmer Lead, I worked on the Applications Development team, where I served as senior technical and project lead for various agency efforts. In my role, I was responsible for the architecture, design, development, and delivery of solutions that enabled internal and external stakeholders to communicate, collaborate, and report on agency activities more efficiently. This included projects spanning a variety of technical areas such as: content management systems, web portals, web services, and data warehouses, which allowed information to be delivered securely across both web and mobile based platforms.

Senior Programmer Analyst
Virginia Department of Motor VehiclesJanuary 2008 - September 2008

As a Senior Programmer Analyst in the Alternative Services Group, my roles, in addition to my continued development and support of state-wide service systems, included the added responsibility of serving as a senior technical lead on various projects. My responsibilities also included continued work on systems aimed at automating and bringing services, that were previously manual processes, to the web and other platforms with the goal of improving efficiency and scalability. In addition to these development duties, I earned the added responsibility of assisting with the development and maintenance of the Interactive Voice Response system as it began its state-wide rollout.

Programmer Analyst
Virginia Department of Motor VehiclesJune 2007 - January 2008

At the state of Virginiaโ€™s Department of Motor Vehicles (DMV), I was a Programmer Analyst working in the Alternative Services Group. My role included creating and supporting service systems across various digital channels with the goal of providing efficient and quality service to DMVโ€™s growing customer base. This included developing both internal and external systems to support and facilitate the Departmentโ€™s state-wide online initiatives. Some of my projects included development and/or support of the state-wide online license renewal system, an internal purchasing system for local DMVโ€™s to order materials from DMV headquarters, and a vehicle registration system.

Web Developer
Merge Computer GroupJuly 2006 - October 2007

While at Merge Computer Group, I worked in a small agency start-up environment, where my responsibilities included conception, design, development, implementation, and deployment of a variety of web-based solutions. I worked in all phases of the project lifecycle on tasks such as user interface design, front-end development, server-side programming, and database architecture. My projects included e-commerce platforms, personal websites, and custom data driven web applications.

Founder and CEO
The Digital Knight LLCJuly 2004 - Present

The Digital Knight is a full service boutique digital agency with over a decade of experience crafting interactive digital products and services. Many businesses are looking for ways to create a stronger digital presence while still maintaining a lean budget. At The Digital Knight, I focus on helping businesses build and grow their digital presence by offering competitively priced services without sacrificing quality. I provide full-service digital Strategy, Design, & Development.

Education
Bachelor of Science (B.S.), Computer Science
Virginia Commonwealth University
Minor, Recreation, Parks & Sports Management
Virginia Commonwealth University
Skills
Digital Strategy
Web Development
User Experience
E-commerce
Web Design
Product Development
Project Management
IT Strategy
Software Development
Research & Analysis
Mobile Applications
Analytics
Tools
Adobe Creative Suite
Microsoft Office Suite
SalesForce.com
Balsamiq
Sketch
Sublime Text
HTML5
CSS3
SASS/LESS
Node.js
React
Meteor
WordPress
Drupal
Joomla
TerminalFour (T4)
NetSuite
AngularJS
Linux
Windows
MySQL
MongoDB
SQL Server
Git
jQuery
JavaScript
Java
PHP
.NET
C++
NationBuilder
BuildFire

Testimonials

See what a few satisfied citizens have to say about my products and services.

Having worked nearly 2 years with Terrance, I can confidently state he is a perfect trifecta of passion, intellect, and perseverance. His excellent communication skills make any project a breeze. During our work together, the thing that impressed me more than his actual work, was his willingness to learn something he didn't know and apply it quick. I would highly recommend Terrance for any development project!

Param Vora
Founder | OpenSilo

The Digital Knight
2017-04-29T17:40:36+00:00

Param Vora
Founder | OpenSilo

Having worked nearly 2 years with Terrance, I can confidently state he is a perfect trifecta of passion, intellect, and perseverance. His excellent communication skills make any project a breeze. During our work together, the thing that impressed me more than his actual work, was his willingness to learn something he didn't know and apply it quick. I would highly recommend Terrance for any development project!
โ€‹Terrance is a visionary digital guru who understands how to meet โ€“ and exceed โ€“ the needs of his clients. In addition to his unmatched technical skills, his creativity allows you to push the boundaries of your imagination. He is also a clear, responsive communicator who genuinely cared about bringing our vision to life. If youโ€™re looking for unique, cutting edge digital solutions for your brand or business, definitely look no further than The Digital Knight.
Candice Haynes
Founder | 360ยฐ Skills Academy
The Digital Knight
2017-05-15T20:56:52+00:00
Candice Haynes
Founder | 360ยฐ Skills Academy
โ€‹Terrance is a visionary digital guru who understands how to meet โ€“ and exceed โ€“ the needs of his clients. In addition to his unmatched technical skills, his creativity allows you to push the boundaries of your imagination. He is also a clear, responsive communicator who genuinely cared about bringing our vision to life. If youโ€™re looking for unique, cutting edge digital solutions for your brand or business, definitely look no further than The Digital Knight.
Terrance served as the main developer for my marketing agency for 2-3 years. He is a brilliant, dependable, fast developer that I could always trust to get the job done correctly, within budget, and on time. Because he stays on top of development trends and is constantly updating his skills, he is always my go-to person for projects from website coding to databases to building digital platforms. I love working with Terrance and would recommend him to any entrepreneur or corporation that needs a reliable developer.

Nicole Skuba
Founder | BlueTreeDigital

The Digital Knight
2018-07-18T15:00:11+00:00

Nicole Skuba
Founder | BlueTreeDigital

Terrance served as the main developer for my marketing agency for 2-3 years. He is a brilliant, dependable, fast developer that I could always trust to get the job done correctly, within budget, and on time. Because he stays on top of development trends and is constantly updating his skills, he is always my go-to person for projects from website coding to databases to building digital platforms. I love working with Terrance and would recommend him to any entrepreneur or corporation that needs a reliable developer.
Iโ€™m not a web developer, Iโ€™m a designer and Terrance makes my job much easier. He takes care of everything I need when it involves my website. Iโ€™ve been working with him for over six years, and Iโ€™ve never once regretted it. His knowledge and support have been there every step of the way. Fast, friendly and super easy to work with, Terrance has built my site from the ground up without me ever having to touch a line of code! Heโ€™s given me the perfect website for my business and then kept it running hassle-free. You wonโ€™t find someone more honest and dedicated to his profession than Terrance. I highly recommend him for all your website needs.

Anne Sutton
Owner | Bunny Hill Designs

The Digital Knight
2017-04-29T17:46:47+00:00

Anne Sutton
Owner | Bunny Hill Designs

Iโ€™m not a web developer, Iโ€™m a designer and Terrance makes my job much easier. He takes care of everything I need when it involves my website. Iโ€™ve been working with him for over six years, and Iโ€™ve never once regretted it. His knowledge and support have been there every step of the way. Fast, friendly and super easy to work with, Terrance has built my site from the ground up without me ever having to touch a line of code! Heโ€™s given me the perfect website for my business and then kept it running hassle-free. You wonโ€™t find someone more honest and dedicated to his profession than Terrance. I highly recommend him for all your website needs.
Terrance has been terrific to work with - responsive, friendly, and has helped us tremendously with our website. He really listens to what weโ€™re looking for and delivers. Weโ€™ve worked on multiple projects with him because heโ€™s a great IT partner!

Melanie Kidd
Managing Director | SandlerSearch

The Digital Knight
2019-05-03T19:33:23+00:00

Melanie Kidd
Managing Director | SandlerSearch

Terrance has been terrific to work with - responsive, friendly, and has helped us tremendously with our website. He really listens to what weโ€™re looking for and delivers. Weโ€™ve worked on multiple projects with him because heโ€™s a great IT partner!
Terrance is not only a phenomenal engineer but also a great problem solver. We contracted Terrance for some front-end work we needed to do and were running against time. Terrance's knowledge and know-how gave us the vote of confidence we needed to move forward with him. He is well versed in the latest front-end technologies, libraries, and has a good knowledge of server-side coding. He is well articulate, patient, and a good listener. Our project was completed on time and at a high quality. We certainly recommend Terrance for front-end work and hope to work together again!

Jimit Shah
Founder | Flow Labs

The Digital Knight
2017-04-29T17:52:36+00:00

Jimit Shah
Founder | Flow Labs

Terrance is not only a phenomenal engineer but also a great problem solver. We contracted Terrance for some front-end work we needed to do and were running against time. Terrance's knowledge and know-how gave us the vote of confidence we needed to move forward with him. He is well versed in the latest front-end technologies, libraries, and has a good knowledge of server-side coding. He is well articulate, patient, and a good listener. Our project was completed on time and at a high quality. We certainly recommend Terrance for front-end work and hope to work together again!

Over the last three years, my agency has worked with Terrance on dozens of projects ranging from unique API integrations of very complex systems to dynamic WordPress builds for my firm's most valuable clients. What sets Terrance apart is his attention to detail, understanding of projects from the client perspective, and commitment to quality work on time and budget. When unexpected challenges do arise, Terrance works with us to find solutions, not issues with scope. Terrance's depth of experience lends considerable insights to projects from inception to completion. He has our full trust and confidence to work independently as well as directly with our clients.

Tyler Gray
Principal | Gray Street Solutions

The Digital Knight
2017-04-29T17:58:52+00:00

Tyler Gray
Principal | Gray Street Solutions

Over the last three years, my agency has worked with Terrance on dozens of projects ranging from unique API integrations of very complex systems to dynamic WordPress builds for my firm's most valuable clients. What sets Terrance apart is his attention to detail, understanding of projects from the client perspective, and commitment to quality work on time and budget. When unexpected challenges do arise, Terrance works with us to find solutions, not issues with scope. Terrance's depth of experience lends considerable insights to projects from inception to completion. He has our full trust and confidence to work independently as well as directly with our clients.
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